Privacy Policy

Who provides StringDesk

StringDesk is provided by WeiYue Zhang (“we,” “us”). This policy covers the StringDesk app and this website. Contact qpalzmxncbcbxnzm@gmail.com with privacy questions or requests.

Your local workshop records

Client names, optional contact details and notes, racket information, job setups, statuses, dates, and prices are stored locally in the app on your device. StringDesk does not upload these records to our servers or RevenueCat. The app does not require a StringDesk account and does not automatically sync workshop records between devices.

Information you put in client or job fields may include information about other people. Enter only what you need for your work and have permission to keep.

Backups, exports, and sharing

When you export a CSV, save a JSON backup, or share a setup card, you choose the destination. Complete backups include client contacts and notes. Job cards include job details and work notes but omit private client contacts and notes. The receiving app, person, or storage provider controls its copy under its own practices.

Your device's operating-system backups may also include app data according to your settings. Manage those copies separately. Restoring Pro access does not restore local workshop records.

Purchases and Pro access

Apple processes in-app payments. RevenueCat helps validate purchases, restore access, and manage the Pro entitlement. It processes an automatically generated anonymous app user ID, purchase history and receipt or transaction information, and technical information needed for the service, such as app and operating-system versions, device type, locale, and currency.

We use purchase information for app functionality, fraud prevention, and purchase statistics. StringDesk does not send your client records, name, email address, or workshop notes to RevenueCat. We do not receive your full payment card details from Apple.

See RevenueCat's privacy information and Apple's privacy information.

No advertising tracking

StringDesk has no ads and does not use an advertising identifier. We do not sell your personal information or use it to track you across other companies' apps and websites for advertising. The app does not include a separate advertising or behavioral analytics SDK.

Support messages

If you email us, we receive your email address and the message, screenshots, or other information you choose to send. We use this information to answer your request, investigate the issue, and handle related follow-up. Our email provider processes these messages.

Please avoid sending passwords, payment card details, client records, or complete workshop backups. We cannot retrieve workshop records directly from your device.

Website visits

This static website is hosted by Cloudflare. To deliver and protect the site, Cloudflare may process connection and request information such as IP addresses, request details, and browser or system information. See Cloudflare's privacy policy.

We do not embed advertising, analytics scripts, external fonts, or social trackers. This site has no submission forms and does not set advertising or analytics cookies. The hosting provider may use technical security cookies when needed for its services.

Retention and your choices

Local workshop records remain on your device until you change or remove the app's data. Archiving a client or racket preserves its history; it does not erase it. Deleting the app removes its local app container, but offloading the app may preserve data. Exported files, shared copies, and device backups must be managed separately.

Purchase records are retained as needed to provide and restore access, resolve purchase issues, prevent fraud, and meet legal obligations. Support messages are kept as needed to address the request and related follow-up. Deleting the app does not automatically erase records held by Apple, RevenueCat, or an email provider.

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information, or to object to or restrict certain processing. Email us to make a request. We may need information to verify and locate the relevant record. You may also contact your local data protection authority.

Service providers and processing locations

Service providers process information for payment and purchase management, email support, and website delivery as described above. They may process information outside your country. We may also disclose information when legally required or as necessary to protect the app and its users.

Changes to this policy

We may update this policy when the app or our practices change. The date above identifies the latest version. Material changes will be explained here or in the app as appropriate.